Lakeland SelectPro APP Privacy Policy

Welcome to Lakeland SelectPro (hereinafter referred to as "the APP"). We attach great importance to the protection of your personal information and privacy. This Privacy Policy aims to clearly explain how we collect, use, store, and protect your personal information, as well as the rights you enjoy, when you use the services provided by this APP.

Please read and fully understand all the contents of this Privacy Policy carefully before using this APP. Once you use or continue to use the services of this APP, it means that you agree to our processing of your relevant personal information in accordance with this Privacy Policy. If you do not agree to any term of this Privacy Policy, please do not use this APP.

I. Personal Information We Collect

We follow the principle of "lawfulness, legitimacy, and necessity" and only collect personal information necessary for providing the core services of this APP. We do not collect information unrelated to the services. The details are as follows:

(A) Personal information you voluntarily provide

Contact and communication information: When submitting interactive messages, you may need to provide contact information such as phone number, name, email address, company name, and city so that we can communicate with you promptly and address your needs. At the same time, we will record the content of your inquiries to optimize service quality.

(B) Information we automatically collect

While you use the services of this APP, we automatically collect some non-personally identifiable information to ensure normal service operation and optimize the service experience. The details are as follows:

Usage behavior information: Including your APP operation records, page browsing records, and dwell time, used to analyze user habits and optimize APP functional layout and service processes.

(C) Information that may be collected without your consent

According to relevant laws and regulations, we may collect and use your personal information without your authorization in the following circumstances:

  1. Directly related to national security and defense security;
  2. Directly related to public safety, public health, and major public interests;
  3. Directly related to criminal investigations, prosecutions, trials, and judgment enforcement;
  4. Where it is necessary to protect your or another individual's vital legitimate interests such as life and property, but it is difficult to obtain your consent;
  5. Personal information that you have made public to the public;
  6. Your personal information collected from legally publicly disclosed information, such as lawful news reports, government information disclosures, and other channels;
  7. Necessary for signing and performing contracts in accordance with your requirements;
  8. Necessary for maintaining the safe and stable operation of this APP's services, such as detecting and resolving APP malfunctions;
  9. Other circumstances stipulated by laws and regulations.

II. Rules for the Use of Personal Information

We strictly use your personal information for the purposes set out in this Privacy Policy and will not exceed the following scope. If we need to use it beyond the following purposes, we will obtain your explicit consent again:

  1. To provide core services: Interactive messaging, ensuring you can use all functions of this APP normally;
  2. For service optimization: Based on your usage behavior information and feedback, optimize the APP's functional design, operational processes, and service quality to enhance your user experience;
  3. For security purposes: Use device information, login information, operation records, etc., to identify abnormal logins, prevent malicious operations, and ensure the security of your personal information and the normal operation of the APP service;
  4. For communication and notification: Responding to your active inquiries;
  5. For compliance purposes: Retain and report relevant personal information, cooperate with regulatory inspections, audits, etc., as required by laws, regulations, and regulatory authorities.

III. Storage and Protection of Personal Information

(A) Storage methods and duration

  1. Storage location: Your personal information will be stored on servers within the territory of the People's Republic of China. We will not transfer your personal information outside of China. If there is a genuine need for overseas storage, we will obtain your explicit consent in accordance with relevant laws and regulations and adopt appropriate security measures.
  2. Storage duration: We will store your personal information for the shortest period necessary to achieve the service purpose.

(B) Security protection measures

We attach great importance to the security of your personal information and adopt various technical and management measures to ensure that your personal information is not disclosed, tampered with, or misused:

  1. Technical safeguards: Use encryption technologies (such as SSL/TLS encryption) to transmit and store your personal information, preventing disclosure during transmission and storage; establish a comprehensive security protection system to guard against hacker attacks, virus intrusions, data breaches, and other security risks;
  2. Management safeguards: Establish a strict personal information management system, clarify the responsibilities of each position, implement strict access control and security training for employees who have access to personal information, and require employees to strictly adhere to confidentiality obligations; conduct regular security audits of personal information processing procedures to promptly identify and rectify security vulnerabilities;
  3. Emergency response: Establish a personal information security emergency response plan. If a security incident such as personal information disclosure, tampering, or misuse occurs, we will immediately activate the emergency plan, take remedial measures to reduce security risks, and promptly report to you and regulatory authorities in accordance with relevant laws and regulations.

IV. Sharing, Transfer, and Public Disclosure of Personal Information

(A) Sharing

We will not share your personal information with any unrelated third parties. Only in the following circumstances will we share your personal information with necessary third parties, and we will adopt strict security measures to ensure the security of your personal information:

  1. Regulatory authorities and legal requirements: Share your personal information with relevant authorities for compliance inspections, audits, law enforcement, etc., as required by laws, regulations, and regulatory authorities;
  2. Third parties with your explicit consent: If you explicitly agree, we will share the corresponding personal information with the third party you designate in accordance with your request, and the scope of sharing shall be subject to your consent.

(B) Transfer

We will not transfer your personal information to any third party unless the following circumstances occur and we have obtained your explicit consent in advance:

  1. In the event of a company merger, division, liquidation, etc., if the transfer of personal information is involved, we will inform you of the recipient of the transfer, the scope and purpose of the transfer, and ensure that the recipient adopts security protection measures equivalent to ours; otherwise, we will refuse the transfer;
  2. Other circumstances stipulated by laws and regulations.

(C) Public disclosure

We will not publicly disclose your personal information unless the following circumstances occur:

  1. Obtain your explicit consent;
  2. Publicly disclose relevant personal information as required by laws, regulations, and regulatory authorities;
  3. To protect public interests and social security, disclose within the necessary scope (such as combating illegal activities like malicious mailing, false orders, etc.), and will de-identify the disclosed information to avoid identifying individuals.

V. Your Personal Information Rights

According to relevant laws and regulations, you have the following rights regarding your personal information, and we will provide you with convenient means to exercise them:

  1. Right to rectification: If you find errors in your personal information (such as an incorrect contact number), you can contact customer service to assist in making corrections;
  2. Right to deletion: If you no longer need the relevant personal information, or believe that our collection and use of your personal information violates laws and regulations, you can contact customer service to request the deletion of your personal information (except for information required to be retained by laws and regulations);
  3. Right to complaint and suggestion: If you believe that our processing of personal information violates this Privacy Policy, or that there are other actions infringing upon your personal privacy, you can contact customer service to file a complaint or provide feedback. We will respond within 3 working days after receiving your complaint or feedback and address it promptly.

VI. Third-Party Services and SDKs

To realize the core services of this APP, we may integrate third-party services or SDKs. These third-party services or SDKs may collect some of your personal information.

We will strictly audit third-party services or SDKs, require them to comply with relevant laws and regulations, adopt security protection measures, and not collect, use, or disclose your personal information without authorization. If you do not agree to the collection of your personal information by third-party services or SDKs, you may choose not to use the relevant services.

VII. Privacy Policy Updates and Notifications

  1. We will update this Privacy Policy from time to time based on updates to laws and regulations and optimization of APP services. The updated Privacy Policy will be posted in a prominent location within this APP (e.g., "Privacy Policy") for a notice period of no less than 7 days;
  2. You may access the latest version of the Privacy Policy at any time by logging into this APP.

VIII. Protection of Minors

This APP is not intended to provide services to minors (individuals under 18 years of age are considered minors). If a minor uses this APP without the consent of their legal guardian, we will immediately cease providing services upon discovery and delete the personal information they submitted. If you are the legal guardian of a minor and discover that your child has used this APP and submitted personal information, please contact us promptly. We will assist you in deleting the relevant information to protect the minor's privacy.

IX. Contact Us

If you have any questions, complaints, feedback regarding this Privacy Policy, or need to exercise your personal information rights, you can contact us through the following methods:

We will respond within 3 working days after receiving your inquiries, complaints, or feedback, and address your needs promptly.

X. Miscellaneous

Matters not covered in this Privacy Policy shall be implemented in accordance with relevant laws and regulations such as the "Personal Information Protection Law of the People's Republic of China" and the "Cybersecurity Law of the People's Republic of China." If this Privacy Policy conflicts with relevant laws and regulations, the relevant laws and regulations shall prevail.

This Privacy Policy takes effect from the date of publication.

Lakeland SelectPro